Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
Why should I use Fashknit instead of buying ready-made?
Because here you:
✨ Try before stitching
✨ Get perfect fitting
✨ Wear exclusive designer outfits
✨ Avoid mass-produced fashion
What makes Fashknit unique?
Fashknit is India’s AI-powered designer fashion platform where you can see yourself in designer outfits before getting them made.
What if I don’t like the design after try-on?
No problem — explore unlimited styles and only proceed when you love it ❤️
Is Fashknit free to use?
Yes, the app usage is free including contacting boutiques for ordering. You use credits only for premium features like AI try-ons.
Is my data safe?
Absolutely. Your images and data are secure and private.
Do my credits expire?
No. Your credits never expire. Use them anytime you want to explore or try outfits.
Do I earn referral credits only once?
No 🙂 You earn referral credits every time someone joins Fashknit using your referral.
When will I receive my referral credits?
Credits are added instantly after your referred user signs up successfully.
Is there any limit to how many people I can refer?
No limits 🚀 Refer as many as you want and keep earning credits.
Why does my AI try-on look slightly off sometimes?
Fashknit uses advanced AI, but since this is cutting-edge tech, minor inconsistencies can happen.
How can I get the best try-on results?
For best results:
– Upload a clear, front-facing image
– Avoid group photos
– Ensure good lighting
– Wear fitted clothes (avoid baggy outfits)
My try-on result has visual issues. What should I do?
Try uploading a better-quality image or follow the photo guidelines. If the issue persists, contact us.
How does ordering work on Fashknit?
You discover → try virtually → connect with designer → get it custom-made.
We don’t sell ready-made inventory — everything is made for you.
Can I customize the outfit?
Yes 💯 You can directly discuss design, color, fabric, fitting with the boutique.
What is the delivery time?
Since outfits are custom-made, delivery depends on the designer.
Typically: 2–10 days.
What if I face payment issues?
Please WhatsApp us at +91-9211539509 with:
– Payment screenshot
– Transaction ID
We’ll resolve it quickly.
How do you ensure boutique quality?
We onboard verified boutiques and designers to maintain quality standards.
How long does boutique approval take?
We review applications continuously.
Approval usually takes 1–2 days.
Can I trust the designers on Fashknit?
Yes. We focus on trusted, curated designers, but we still recommend reviewing their profiles and work before ordering.
Can I return or cancel an order?
Since outfits are custom-made, returns are generally not applicable.
However, you can discuss concerns directly with the designer.
How do I contact support?
You can reach us via:
– WhatsApp: +91-9211539509
– In-app support (coming soon)
Steps to Delete Account on Fashknit?
1. Go to FashKnit app.
2. Click on the Account icon on the lower right of the Navigation Bar. If you are a boutique owner, click on the hamburger menu button on the top left.
3. Click on Delete Account button.
4. Enter your account password.
5. Click on Confirm.
6. Once you proceed your account will be deleted. Some deleted account data is retained for legal, security and business purposes.